Terms & Conditions and Privacy Policy

Terms & Conditions

The following terms and conditions are the terms on which Pambry Electronics Ltd sells to other businesses and supersedes all other terms and conditions use by the company.

1. Orders, price and payment

1.1 No contract shall come into existence until the Company confirms the order for Goods in writing.

1.2 The price (exclusive of VAT) for the Goods (” the Price”) shall be the quoted price of the Company and payment of the Price shall be made by the Buyer with 30 days of the date (“the Due Date”) of the invoice for the Goods.

1.3 If the Price is not paid by the Due Date the Buyer will be liable to an additional payment of reasonable liquidated damages. Interest shall accrue both before and after any court judgement on the unpaid portion of the Price at the rate of eight per cent above the base rate from time to time of Lloyds TSB Bank.

1.4 Any cancellation of any order by the Buyer must be in writing, and agreed as cancelled also in writing by the Company. In case of any cancellation, the Buyer may be released form its obligations under the contract after payment of a sum for reasonable liquidated damages.

2. Goods

The description and quantity of the Goods to be sold (“the Goods”) shall be as set out in the quotation provided by the Company to the Buyer (“the Quotation”).

3. Delivery

The Company shall deliver the Goods to the Buyers address and on the date as both are shown on the Quotation. Time shall not be of the essence for delivery. The Buyer shall make all the necessary arrangements to take delivery of the Goods on the day notified by the Company for delivery. The Goods can be collected by arrangement using the Buyers preferred carrier by selecting “Customer Carrier Collection” at the online checkout or by request to Pambry Electronics Ltd.

4. Acceptance

The Company must be advised in writing by recorded delivery of any defects in the Goods as soon as they are discovered by the Buyer who shall be deemed to have accepted the Goods if they have not been rejected on or before the seventh day after delivery. The Buyer shall not be entitled to reject the Goods in whole or in part thereafter.

4.1 Pambry Electronics Ltd will replace or repair any product found to have left the factory in an imperfect condition. We assume no other liability.

4.2 This contract is divisible, the work performed in each delivery during the currency of the contract will be invoiced separately. Each invoice for work performed in any delivery shall be payable by the customer in full accordance with the terms of payment herein, without reference to and notwithstanding a defect or default in the work performed or to be performed in any other delivery.

5. Returns and refunds

5.1 If the Goods need to be returned to the Company due to damage or fault a Customer Returns No. (CRN) will be issued. After assessment parts will either be repaired or replaced and a new delivery date acknowledged.

5.2 A refund will be offered for Goods returned to the Company within seven days of delivery in an undamaged condition and in the original packaging. The cost of shipping will be deducted from the refund.

Privacy Policy

This privacy policy sets out how Pambry Electronics Ltd uses and protects any information that you provide when you use this website or subscribe to our mailing list.

Pambry Electronics Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy statement.

Pambry Electronics Ltd may change this policy from time to time by updating this page. You should check this page on occasion to ensure that you are happy with any changes.

Information collection and usage

When you request material from us, we ask you for personal information including name, email address and telephone number. We require this information to provide you with the requested information.

We may periodically send promotional emails about new services or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your email address to contact you for market research purposes. We may use the information to improve the website for a better user experience.

We do not store credit card details nor do we share customer details with any 3rd parties.

How to unsubscribe

If you wish to unsubscribe from our mailing list at any time please email sales@pambry(dot)co(dot)uk with ‘unsubscribe’ in the subject line, write to us or call us on 01202 624910


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use tracking cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease any personal information collected about you to third parties unless we are required by law.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

You may request details of personal information which we hold about you under the Data Protection Law If you would like a copy of the information held on you please write to us at Pambry Electronics Limited, Pambry House, Units 7 & 8 Ventura Centre, Ventura Place, Upton Industrial Estate, Upton, Poole, Dorset BH16 5SW UK

If your personal information changes or you believe that any information we are holding about you is incorrect or incomplete please inform us and we will make the necessary updates.

Your rights

Your rights under the data protection law are the right to access, the right to rectification, the right to erasure, the right to restrict processing, the right to object to processing, the right to data portability, the right to complain to a supervisory authority and the right to withdraw consent.